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With 68% of child support enforcement (CSE) systems aging, most state companies are presently modernizing them or making ready to modernize. Greater than 20% of families and children are supported by these techniques, and with the present constituents of those techniques turning into extra client technology-centric, the usage of antiquated know-how techniques is archaic and unsustainable. At this level, households count on state companies to have a contemporary, environment friendly youngster help system.
The next are some elements driving these states to pursue modernization:
- Present techniques are developed on mainframe-based techniques utilizing an antiquated, scarcely accessible know-how stack.
- The unavailability of a talented workforce makes these techniques costly to function, handle and improve.
- Youngster help packages are specializing in pioneering a brand new, holistic and family-focused supply perspective to make households really feel included, listened to and empowered.
- Modernization will free caseworkers’ time to deal with and collaborate with households, somewhat than specializing in navigating an growing older system.
To meet these ever-increasing citizen expectations to devour state-provided youngster help providers, statewide youngster help techniques want do the next:
- Empower households to get assist when, the place and the way they want it, together with digital and real-time communications.
- Present fast and clear providers to ease stress and frustration in occasions of want.
- Be intuitive, user-friendly and reduce down on guide effort.
- Automate routine duties to release time to offer customized providers and construct relationships with households.
- Empower caseworkers with on-line instruments to collaborate with colleagues and entry information repositories.
Current techniques merely will not be capable of present the capabilities wanted to comprehend this family-centered strategy of service supply and should be modernized, instantly.
Each U.S. state is completely different
Core system necessities—similar to new case initiation, offering location and institution providers, imposing orders, dealing with monetary transactions, and so on.—are mandated by the Office of Federal Child Support Enforcement (OCSE), making many state youngster help enforcement (CSE) techniques related.
Regardless of this commonality, each youngster help group is exclusive, and every wants a tailor-made modernization strategy that helps its imaginative and prescient and understands the truth “on the bottom.” For instance, the core techniques know-how panorama for every state may very well be a mainframe legacy system with various levels of maturity, portability, reliability and scalability.
States’ present funding in modernizing ancillary techniques (e.g., improved doc administration capabilities, internet portals, cellular functions, knowledge warehouses, enhanced location providers, and so on.) would possibly negate the necessity for modernization for these techniques. This, together with the general maturity of CSEs, uninterrupted service necessities, state finances, timing, staffing, and different elements mandate a complete modernization strategy to tug in these investments.
IBM Consulting’s Accelerated Incremental Mainframe Modernization
Legacy functions, whereas being the present crown jewels of states’ IT ecosystems, hinder enterprise agility and are costly and complex, subsequently making any rebuild, refactor or integration makes an attempt dangerous.
IBM Consulting’s pioneering Accelerated Incremental Mainframe Modernization (AIMM) strategy focuses on legacy modernization with a lens of incremental transformation, somewhat than simply translation. Our strategy focuses on enterprise knowledge domain-centric initiatives that may ship worth within the brief time period and create a growth ecosystem conducive to incremental optimization—as a substitute of a dangerous big-bang software and infrastructure replace.
As highlighted within the graphic under, AIMM’s strategy focuses on beginning with a enterprise and know-how map alongside the client-specific IT ecosystems, as a substitute of solely a code conversion.
This helps us create a shopper journey with the co-existence of legacy and incrementally migrated performance to the brand new digital core, finally strangulating and sunsetting the legacy platforms.
The strategy leverages IBM’s zOS connectors, permitting us to shift the main target from software to knowledge, transfer mainframe knowledge in mainframe format into cloud storage (with close to real-time, bidirectional knowledge sync), and leverage new and fashionable cloud knowledge administration providers. With its confirmed instruments and processes, AIMM meets purchasers the place they’re within the legacy modernization journey, analyzing (auto-scan) legacy code, extracting enterprise guidelines, changing it to fashionable language, deploying it to any cloud, and managing know-how for transformational enterprise outcomes. In the end, this helps states to comprehend their enterprise targets and ship worth quicker.
The next are a number of the industry-leading methodologies, instruments and belongings utilized by AIMM:
- IBM Garage brings collectively {industry} greatest practices, technical experience and information, shopper collaboration and partnership, cloud service suppliers, and the IBM Consulting groups to ship accelerated outcomes.
- IBM Consulting Cloud Accelerator (ICCA) recommends shopper journeys with out deep engineering information, overlaying execution and modernization steps that take a workload from a supply to a cloud vacation spot.
- IBM Asset Evaluation Renovation Catalyst (AARC) mechanically extracts the foundations from the COBOL software supply code and generates a information mannequin, which is then deployed right into a guidelines engine like IBM Operational Decision Manager, Pega, and so on.
- IBM Operational Decision Manager (ODM) permits companies to answer real-time knowledge by making use of automated choices, enabling enterprise customers to develop and preserve operational techniques determination logic.
- IBM’s open-source automated workflows present cross-cloud, AI-powered software program designed to speed up software modernization with pre-integrated knowledge, automation and safety capabilities, enabling enterprise and IT groups to construct and modernize functions quicker.
Why IBM Consulting and AWS?
IBM is a Premier Consulting Associate for AWS, with 19,000+ AWS licensed professionals throughout the globe, 16 service validations and 15 AWS competencies—turning into the quickest International GSI to safe extra AWS competencies and certifications amongst High-16 AWS Premier GSI’s inside 18 months. At re:Invent 2022, IBM Consulting was awarded the International Innovation Associate of the 12 months and the GSI Associate of the 12 months for Latin America, cementing shopper and AWS belief in IBM Consulting as a trusted accomplice of alternative, in the case of AWS.
AWS has the largest cloud infrastructure providers vendor market share worldwide, averaging round 33% as of This fall 2022. AWS offers AWS GovCloud (US) Regions, a versatile, pay-as-you-go pricing mannequin, reliability, FedRAMP compliance and adaptability of compute. This makes AWS an ideal alternative for federal and state companies trying to obtain operational efficiencies and innovate on demand to advance their mission throughout the nation.
As extra states are discovering new methods to leverage mainframes as a part of their modernization technique with hybrid cloud, IBM is main the best way and working with state and local governments throughout varied sectors, serving to ship extra responsive providers, digitize their operations, and advance fairness and entry.
For example, IBM Consulting labored with the Division of Kids and Households of a U.S. state to modernize their extremely advanced legacy software techniques—comprised of 200 databases and 72 software modules right into a strategic enterprise AWS cloud platform, leading to 200M strains of Java code.
Leveraging IBM Garage Method for cloud, IBM Consulting groups executed a confirmed factory-based strategy (course of, abilities, instruments) to do the next:
- Ship throughput and consistency in migration and rationalization.
- Standardize on a core set of platforms, infrastructure and instruments throughout environments—spanning a number of companies and repair suppliers.
- Empower finish customers with self-service catalog administration.
This resulted in a 50% discount in annual working prices, bettering software response time by 3.5x, benefiting end-user expertise, and shifting the state to a “pay-as-you-go” mannequin for a decreased upfront dedication.
In 2022, IBM Consulting leveraged AIMM and labored with one other main U.S. metropolis company serving 19M residents. They led the modernization and migration of 29 user-facing functions, growing standardized DevOps, know-how, and quality-assurance processes whereas modernizing and migrating three legacy functions to AWS by Q1 2023.
The IBM and AWS partnership can speed up your CSE modernization journey
For a state contemplating modernizing the legacy mainframe system, IBM recommends the mixture of a number of of the next patterns:
- Migration to AWS with no/minimal code modifications with middleware emulator.
- Migration to AWS with refactoring (auto-refactoring of code to Java/.Internet).
- Rearchitecting and modernizing with new channels of knowledge supply (leveraging microservices).
- Knowledge migration to the cloud for analytics and insights.
For all these patterns, enterprise purposeful equivalence is important, as detailed under.
Leveraging these patterns and our intensive AWS expertise, IBM Consulting has solidified these patterns as accelerators to assist purchasers trying to migrate to AWS. Under is a high-level schematic.
At AWS re:Invent 2022, IBM shared five hybrid application modernization patterns, full with reference architectures for DevOps/API Life cycles, demos and making the IBM Z Cloud Modernization stack accessible on AWS Market. As well as, we now have developed reference architectures for deploying IBM Mainframe z/OS on AWS with IBM ZD&T, an AWS native development environment reference architecture for modernizing z/OS functions, and a flexible, integrated application modernization and IT automation platform, enabling states to speed up software modernization, obtain IT automation, cut back threat of software modifications, create and deploy safe APIs, and cut back the necessity for specialised abilities.
For code refactoring—along with home-grown instruments and third-party instruments—IBM is coaching its assets on AWS Blue Age (a latest AWS acquisition) and specializing in simplifying and optimizing the modernization journey by automating the vast majority of the code-refactoring course of.
This strategy has yielded rapid advantages for our purchasers, together with offering higher ROI, frontloading the financial savings to energy modernization via reinvestment, and offering a gradual ramp up for states’ human workforce—vital for constructing the talents vital for working a mission-critical workload.
Be taught extra
States and their youngster help enforcement techniques want a know-how accomplice that’s dedicated to listening and understanding the truth of the place the state is on the modernization journey. They want a accomplice that may work in tandem with a state to tailor an strategy that helps its imaginative and prescient, constraints and present investments.
IBM brings deep child-support {industry} information, modern applied sciences and experience on AWS via a novel mixture of IBM Consulting, software program and as-a-service capabilities. From idea to scale, our end-to-end options and confirmed strategies assist youngster help companies modernize their functions and infrastructure with pace and consistency, so states can keep forward of the curve.
IBM is proud to be a trusted accomplice of alternative for a lot of states and is keen to assist modernize help techniques designed to take care of the welfare of our most prized asset—our households.
Learn more about AWS Consulting Services
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